The services we offer can be custom tailored to meet your specific needs. We can approach your accounts in a very diplomatic fashion so as not to damage any goodwill or harm the client relationship, or we can take a more aggressive approach if you prefer, the choice is yours. Either way, we will treat your accounts with the diligence and professionalism they deserve.

Every account that is turned over to us for collection is promptly entered into our system and a confirmation letter is sent out to you. The first contact we have with the debtor will be a letter that is sent out the same day the account is entered. This notice is followed up with a series of phone calls and additional letters from our office until the debt is resolved.

Reporting to Clients
We report all collection activities to our clients on a monthly basis in the form of a standardized report listing all payments made and date of payment to ensure proper accounting.

If, however, a client wishes to have access to their information on a more frequent basis, we can grant them access to their accounts through our website. This allows the client to constantly monitor our progress and see exactly what is going on with their accounts whenever they like.

Skip-Tracing
At Medical Credit Bureau we make use of the latest technology to assist our collectors in the process of pursuing the accounts you turn over to us. Debtors continue to be very mobile in today’s world in search of employment and other opportunities. This can make it very difficult to locate a debtor and obtain payment; however, our collectors have access to powerful skip-tracing services that automatically track down and locate a debtor, no matter where they are in the country.

Litigation
At Medical Credit Bureau we work with debtors to resolve the debt before sending to an attorney for possible litigation. However, if needed, we have a network of USA debt collection attorneys that help us with your accounts anywhere in the country. Our attorneys work with us hand in hand to recover your past due accounts. When a claim is sent to litigation, the next contact to the debtor will be from one of our attorneys in the same area as your debtor, collecting on your behalf.

Legal action against a debtor can be a very effective tool in the recovery of due money; however, we will not pursue this avenue without prior client approval.